Terms of Service

Throughout this website, “ORINOVAE,” “we,” “us,” and “our” refer to ORINOVAE.

By accessing our website or purchasing from us, you engage with our services and agree to comply with these Terms.

These Terms apply together with any policies referenced on the website, including our Privacy Policy, Shipping Policy, and Returns & Refunds Policy.

By using this website, you confirm that you are legally permitted to enter into these Terms.

You represent that:

• You are at least the age of majority in your jurisdiction
• You will not use our products or services for an unlawful purpose
• You will comply with applicable laws and regulations
• You will not transmit viruses, malware, harmful code, or disruptive material through the website
• You will not interfere with the security or operation of the website

A material violation of these Terms may result in the suspension or termination of access to our services.

We aim to present product descriptions, images, pricing, and availability as accurately as reasonably possible.

However, we cannot guarantee that:

• All product descriptions will always be completely error-free
• Product colours will appear identically on every device
• Product availability will always remain current
• Every product image will show all natural material variations

We reserve the right to modify, update, limit, or discontinue products or services at any time without prior notice.

Prices are displayed in the currency made available or selected during your shopping experience.

ORINOVAE reserves the right to:

• Modify prices or promotions without prior notice
• Correct pricing, description, or calculation errors
• Refuse or cancel orders affected by material pricing errors
• Limit promotions in accordance with their stated conditions

Payments are processed through secure third-party payment providers.

Placing an order does not automatically guarantee that the order has been accepted.

We reserve the right to refuse, limit, or cancel an order for reasons including:

• Product availability or inventory issues
• Payment authorisation or verification concerns
• Suspected fraud or unauthorised activity
• Errors in product information, availability, or pricing
• Shipping restrictions or unsupported delivery destinations
• Unusually large or repeated orders requiring verification

Shipping and delivery times shown on the website are estimates.

Delivery dates are not guaranteed and may be affected by circumstances outside our reasonable control, including:

• Severe weather events
• Customs inspections or clearance procedures
• Carrier delays or network interruptions
• Public holidays or peak seasonal periods
• Transportation or supply-chain disruption
• Incorrect or incomplete delivery information

Additional processing, delivery, customs, tracking, and address information is explained in our Shipping Policy.

Returns, refunds, replacements, and cancellations are governed by the applicable ORINOVAE Returns & Refunds Policy.

By placing an order, you acknowledge that return eligibility, condition requirements, return-shipping responsibility, and refund processing are subject to the conditions explained in that policy.

Website and brand content is owned by ORINOVAE, licensed to ORINOVAE, or used with appropriate permission.

This content includes, but is not limited to:

• Names, logos, trademarks, and brand elements
• Product images and photography
• Product designs and product information
• Website design and page layouts
• Graphics, illustrations, and visual assets
• Text, editorial content, and marketing materials

This content is protected by applicable copyright, trademark, design, and other intellectual property laws.

No content may be copied, reproduced, modified, distributed, published, or commercially used without prior written permission, except where permitted by law.

User content may include reviews, comments, suggestions, photographs, videos, or other materials submitted to ORINOVAE.

By submitting content, you grant ORINOVAE a non-exclusive, royalty-free, worldwide licence to use, reproduce, adapt, publish, and display that content in connection with our business operations, services, and communications.

You represent that submitted content:

• Is accurate to the best of your knowledge
• Does not infringe the rights of another person or organisation
• Does not contain unlawful, abusive, or misleading material
• Does not contain malware, harmful code, or unauthorised advertising

We reserve the right to remove or decline to publish submitted content where reasonably appropriate.

To the fullest extent permitted by applicable law, ORINOVAE shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from:

• Access to or use of the ORINOVAE website
• Purchase, use, or misuse of our products
• Delays, interruptions, or inability to access the website
• Errors, inaccuracies, or omissions in website information
• Third-party websites, services, carriers, or providers

To the fullest extent permitted by applicable law, ORINOVAE’s total liability relating to a product or order shall not exceed the amount paid for the applicable product or order giving rise to the claim.

Products, services, and website content are provided on an “as is” and “as available” basis, except where applicable law requires otherwise.

We do not guarantee that:

• The website will always be uninterrupted or available
• The website will always be completely free from errors
• Every defect or technical problem will be corrected immediately
• Every product will meet every individual preference or expectation

More information about the limitations of website and product information may be provided in the ORINOVAE Disclaimer.

Our website may use or link to websites, applications, tools, or services operated by third parties.

Third-party services may include payment providers, shipping carriers, analytics platforms, social networks, or external websites.

ORINOVAE does not control and is not responsible for the content, availability, security, terms, policies, or practices of third-party services.

We encourage users to review the applicable terms and privacy policies before using an external service.

Your use of the ORINOVAE website is also subject to our Privacy Policy.

The Privacy Policy explains the information we collect, how it may be used or shared, the safeguards we apply, and the privacy choices that may be available to you.

Please review that policy before submitting personal information through the website.

We may update, modify, or replace these Terms periodically.

Changes may reflect updates to our business practices, products, website functionality, services, providers, or legal obligations.

Revised Terms will be posted on this page with an updated “Last updated” date.

Continued use of the website after revised Terms become effective constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

These Terms shall be governed and interpreted in accordance with the applicable laws of the jurisdiction in which ORINOVAE operates.

Applicable mandatory consumer-protection laws and rights in a customer’s country or region may continue to apply where they cannot lawfully be excluded.